Frequently Asked Questions
Terms of Service
Effective Date: 3/Nov/24
Welcome to Elegant Video Ads! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms, you should not use our services.
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your use of our website and services. By using our website, you confirm that you have read, understood, and agree to these Terms.
2. Description of Services
Elegant Video Ads provides video creation services tailored for businesses. Our services include creating short video ads featuring spokespersons, scriptwriting, and video editing to meet clients’ promotional needs.
3. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information as requested.
- Use our services solely for lawful purposes and in compliance with applicable regulations.
- Not redistribute, resell, or use our content for any purposes outside those agreed upon without prior authorization.
4. Orders and Payment
Pricing and Payment
Our pricing for single videos and subscription packages is available on our website or through inquiry. Payments must be made in full at the start of each order.
Order Approval
Each video project requires your approval before final delivery. If revisions are needed, they may incur additional charges.
Cancellation and Refunds
Once work has commenced on an order, refunds are generally not provided. If you have concerns with the service provided, please contact us, and we will work to address them.
5. Intellectual Property
All content created by Elegant Video Ads, including videos, scripts, and other materials, remains our property until full payment is received. After payment, you will receive a license to use the delivered content for promotional purposes.
Restrictions
You may not modify, resell, or distribute the videos created by Elegant Video Ads for commercial purposes beyond your own business use unless explicitly agreed upon in writing.
6. Confidentiality and Privacy
We respect your privacy and are committed to safeguarding your information. Our Privacy Policy explains how we collect, use, and protect your personal information.
7. Disclaimers
Service Accuracy
While we strive to provide accurate and timely services, we do not guarantee that all services will be error-free. Elegant Video Ads is not responsible for any damages resulting from the use of our services.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or terms of these sites.
8. Limitation of Liability
In no event shall Elegant Video Ads be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. This limitation applies even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify and hold harmless Elegant Video Ads, its employees, contractors, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of our services or violation of these Terms.
10. Changes to Terms
We may update these Terms periodically. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of California. Any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts in California.
12. Contact Information
If you have any questions about these Terms, please contact us:
Email: darcy@elegantvideoads.com